Taxi On Click

Objective

To implement a system in which the customer has the option of not sharing his contact details.

With time, modifications in the app become a necessity. The client wanted a backend that is easy to understand and changes can be implemented as and when required.

Problem

There are times when a customer does not prefer to share his contact details in the mobile app.

An easy communication channel for the driver and customer was required. Moreover, its not always necessary that the team of developers that initially developed the taxi app are always available.

Impact

Our team of developers came up with the solution of live chat. When a customer doesn’t share his contact details he has the option of live chat to carry out necessary communication with the driver.

Availability of developers can be an issue sometimes. Thus, our expert team of developers created a script that is easy to understand and in which local developers can do basic modifications.

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